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02/10/2023

Delivering Difficult Feedback

The only way to escape fear is to trample it beneath your foot.
Nadia Comaneci, Olympic Gymnast

“I’m here to be for you what someone once was for me.”

If you need to deliver constructive feedback, this phrase can help you frame a negative or awkward topic, whether it’s about chronically bad breath or a sorely needed shift in workplace behavior. According to Harvard Business Review:

Delivered in a calm and candid tone, this sentence can save a career, or life-altering moment, from becoming a decimating event with an alienating outcome by:
  • giving the other person a moment to brace themselves
  • leading by sharing a personal account of a tough feedback situation you experienced, which endorses the value of receiving and listening to criticism
  • instantly unifying you with the other person through your shared vulnerability
  • shifting them from hearing the message as disparagement to hearing it as encouragement or concern


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