Home » ExchangeEveryDay » Delivering Difficult Feedback



ExchangeEveryDay Past Issues


<< Previous Issue | View Past Issues | | Next Issue >> ExchangeEveryDay
Delivering Difficult Feedback
February 10, 2023
The only way to escape fear is to trample it beneath your foot.
-Nadia Comaneci, Olympic Gymnast
“I’m here to be for you what someone once was for me.”

If you need to deliver constructive feedback, this phrase can help you frame a negative or awkward topic, whether it’s about chronically bad breath or a sorely needed shift in workplace behavior. According to Harvard Business Review:

Delivered in a calm and candid tone, this sentence can save a career, or life-altering moment, from becoming a decimating event with an alienating outcome by:
  • giving the other person a moment to brace themselves
  • leading by sharing a personal account of a tough feedback situation you experienced, which endorses the value of receiving and listening to criticism
  • instantly unifying you with the other person through your shared vulnerability
  • shifting them from hearing the message as disparagement to hearing it as encouragement or concern

ExchangeEveryDay

Delivered five days a week containing news, success stories, solutions, trend reports, and much more.

What is ExchangeEveryDay?

ExchangeEveryDay is the official electronic newsletter for Exchange Press. It is delivered five days a week containing news stories, success stories, solutions, trend reports, and much more.





Post a Comment

Have an account? to submit your comment.


required

Your e-mail address will not be visible to other website visitors.
required
required
required

Check the box below, to help verify that you are not a bot. Doing so helps prevent automated programs from abusing this form.



Disclaimer: Exchange reserves the right to remove any comments at its discretion or reprint posted comments in other Exchange materials.